Shipping policy
Shipping Policy
Order Processing
Orders are generally processed within 1–3 business days after payment has been confirmed.
Delivery
Delivery times vary depending on your location within South Africa and the courier service used.
Estimated delivery times are:
* Major cities: 2–5 business days.
* Regional or outlying areas: 3–7 business days.
These delivery estimates may be affected by public holidays, weather conditions, or courier delays.
Order Tracking
Where available, customers will receive a tracking number once their order has been dispatched.
Delivery Address
Customers are responsible for ensuring that the delivery address provided during checkout is accurate and complete.
Lost or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us and we will assist in working with the courier to resolve the issue.